After an extended hiatus we've decided to continue this exercise and have successfully managed to IM with a colleague of our mouthpiece. Created a contact list sometime ago but don't think these folks really want to hear from us because they're never online. Do you suppose they have an anti feline thing, or do you suppose that once they completed their exercise they will never use the system again? Time to look out the window at the birds - they're easier to talk to than the contacts.